Introduction
Welcome to Shilajit We are committed to providing you with exceptional products and services. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping of our products. If you have any questions or require further clarification, please contact our customer service team at +91 95127 30314 or shilajitpuree@gmail.com
Order Processing Time
- Order Confirmation: Upon placing an order, you will receive an email confirmation. This indicates that we have received your order in our system.
- Processing Time: Orders are processed within 3 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 4 – 6 business days.
Please note: Delivery times are estimates and may vary due to factors beyond our control.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. Rates are based on the weight of your order and the delivery method selected.
International Shipping
We currently do not ship outside India. For international orders:
- Customs, Duties, and Taxes: Shilajit Pure is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Order Tracking
Once your order has shipped, you will receive an email notification with a tracking number. You can track your order through our Order Tracking Page.
Shipping Restrictions
- PO Boxes: We do not ship to P.O. boxes.
APO/FPO Addresses: We do not ship to APO/FPO addresses.
Delayed or Lost Orders
If your order is delayed or lost during transit, please contact us at shilajitpuree@gmail.com and +91 95127 30314 We will work with the shipping carrier to resolve the issue promptly.
Damaged Items
If you receive a damaged item, please contact us immediately at shilajitpuree@gmail.com and +91 95127 30314 with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Contact Us
If you have any questions or concerns regarding your shipment, please contact us at:
- Email: shilajitpuree@gmail.com
- Phone: +91 95127 30314
- Address: 123 Suspendis matti, Visaosang Building VST District, NY Accums, North American
